Privacy Policy

At Korvix3D, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D asset marketplace platform.

Our Commitment

• We respect your privacy rights
• We are transparent about our data practices
• We implement strong security measures
• We comply with applicable privacy laws
• We give you control over your data

This policy applies to all users of Korvix3D, including visitors, registered users, and creators.

Personal Information

• Name and email address
• Account credentials and profile information
• Payment and billing information
• Communication preferences
• Support interactions

Usage Information

• Website and app usage data
• Download history and preferences
• Search queries and filters used
• Time spent on platform
• Device and browser information

Content Information

• 3D assets you upload
• Comments and reviews
• Messages and communications
• Creative projects and collections

Technical Information

• IP address and location data
• Device specifications and software
• Cookies and tracking technologies
• Performance and error logs

Direct Collection

• Information you provide when registering
• Details you share in your profile
• Content you upload to our platform
• Communications you send to us

Automatic Collection

• Usage analytics and performance data
• Cookies and similar technologies
• Device and browser information
• Location data (with permission)

Third-Party Sources

• Social media platforms (if you connect accounts)
• Payment processors
• Analytics services
• Marketing partners

Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

Service Provision

• Provide access to our 3D asset marketplace
• Process downloads and transactions
• Maintain your account and preferences
• Deliver customer support

Platform Improvement

• Analyze usage patterns and trends
• Improve platform functionality
• Develop new features and services
• Optimize performance and security

Communication

• Send important service updates
• Provide customer support
• Share relevant content and offers
• Respond to your inquiries

Legal Compliance

• Comply with applicable laws
• Protect our rights and interests
• Prevent fraud and abuse
• Enforce our terms of service

We do NOT sell your personal information to third parties.

Limited Sharing

• Service Providers: We share data with trusted partners who help us operate our platform (payment processors, cloud storage, analytics)
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, user data may be transferred
• Consent: We may share information with your explicit consent

Anonymous Data

• We may share aggregated, anonymized data for research and analytics
• This data cannot be used to identify individual users
• We use this data to improve our services and industry insights

Creator Content

• Assets you upload are shared according to your privacy settings
• Public assets are visible to all users
• Private assets remain confidential

Security Measures

• Encryption of data in transit and at rest
• Secure servers and infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

Your Responsibilities

• Keep your account credentials secure
• Use strong, unique passwords
• Log out from shared devices
• Report suspicious activity immediately

Data Breach Response

• We will notify affected users within 72 hours
• We will provide details about the breach
• We will offer guidance on protective measures
• We will cooperate with authorities as required

International Transfers

• Your data may be processed in different countries
• We ensure adequate protection for international transfers
• We comply with applicable data protection laws

Account Data

• Retained while your account is active
• Deleted within 30 days of account closure
• Some data may be retained for legal compliance

Usage Data

• Analytics data retained for up to 2 years
• Performance data retained for up to 1 year
• Error logs retained for up to 6 months

Content Data

• Uploaded assets retained according to your settings
• Public assets may be retained even after account closure
• Private assets deleted with your account

Legal Requirements

• Some data may be retained longer for legal compliance
• Financial records retained as required by law
• Security logs retained for fraud prevention

Access Rights

• View the personal information we have about you
• Request a copy of your data
• Understand how we use your information

Control Rights

• Update your account information
• Change your privacy settings
• Control marketing communications
• Manage cookie preferences

Deletion Rights

• Request deletion of your account
• Request deletion of specific data
• Right to be forgotten (where applicable)

Portability Rights

• Export your data in a portable format
• Transfer your data to another service
• Download your uploaded content

How to Exercise Rights

Contact us at contact@korvix3d.com with your request. We will respond within 30 days.

Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

Third-Party Services

• Google Analytics for usage insights
• Payment processors for transaction security
• Cloud storage providers for content delivery
• Customer support tools for assistance

Cookie Management

• You can control cookies through browser settings
• Disabling certain cookies may affect platform functionality
• We provide cookie preference controls in your account

Do Not Track

• We respect Do Not Track browser signals
• You can opt out of certain tracking technologies
• We provide privacy controls in your account settings

Age Requirements

• Our service is not intended for children under 13
• Users must be at least 13 years old to create an account
• We do not knowingly collect data from children under 13

If We Learn of Underage Users

• We will delete the account and data immediately
• We will notify parents if possible
• We will take steps to prevent future underage access

GDPR Compliance (EU Users)

• We comply with the General Data Protection Regulation
• EU users have additional privacy rights
• We provide detailed privacy notices

CCPA Compliance (California Users)

• We comply with the California Consumer Privacy Act
• California residents have specific privacy rights
• We do not sell personal information
• We provide opt-out mechanisms

Other Jurisdictions

• We comply with local privacy laws where applicable
• We provide region-specific privacy notices
• We respect local data protection requirements

Policy Updates

• We may update this Privacy Policy from time to time
• We will notify you of significant changes
• Continued use constitutes acceptance of changes

Notification Methods

• Email notification to registered users
• Prominent notice on our platform
• Updated “Last Modified” date
• Summary of key changes

We maintain archives of previous policy versions. You can request copies of previous policies for reference.

If you have questions about this Privacy Policy or our data practices, please contact us:

Korvix3D LLP (Brand: Korvix3D)

• Email: contact@korvix3d.com
• Phone: 8000663825
• Address: 43-A, Laxmi Vihar, Basni Phase-1, Jodhpur, Rajasthan, 342005, India

Data Protection Officer

For privacy matters: contact@korvix3d.com

Response Times

• General inquiries: 48 hours
• Privacy rights requests: 30 days
• Data breach notifications: 72 hours
• Urgent matters: 24 hours